Privacy Policy
This Privacy Policy describes how Tawbury (“we”, “us”, or “our”) collects, uses, and shares your personal information when you visit or make a purchase from our website.
Personal Information We Collect
When you visit our website, we automatically collect certain information about your device, including:
- Web browser
- IP address
- Time zone
- Cookies installed on your device
As you browse, we also collect information about:
- The pages or products you view
- Referral sources (such as search engines or ads)
- How you interact with the website
When you make a purchase or attempt to make a purchase, we collect:
- Name
- Billing and shipping address
- Payment information
- Email address
- Phone number
How We Use Your Information
We use the information we collect to:
- Process and fulfil orders
- Communicate with you
- Screen orders for potential risk or fraud
- Provide updates and marketing communications (where permitted)
- Improve and optimise our website and customer experience
Sharing Your Information
We share your personal information with trusted third parties to help us operate our business, including:
- Shopify (our website platform)
- Klaviyo (email communications)
- Google (analytics and advertising)
We may also share your information to comply with applicable laws and regulations, or to respond to lawful requests.
Cookies & Tracking
We use cookies and similar technologies to improve your browsing experience, analyse site traffic, and support marketing efforts.
You can control or disable cookies through your browser settings.
Behavioural Advertising
We may use your information to provide targeted advertisements or marketing communications we believe may be of interest to you.
You can opt out of targeted advertising via:
- Digital Advertising Alliance
- Network Advertising Initiative
Your Rights
Depending on your location, you may have the right to:
- Access personal information we hold about you
- Request correction or deletion
- Opt out of certain uses of your data
To exercise these rights, please contact us.
Data Retention
We retain your information for as long as necessary to fulfil orders and comply with legal obligations, unless you request deletion.
Security
We take reasonable steps to protect your personal information, however no method of transmission over the internet is completely secure.
Changes to this Policy
We may update this Privacy Policy from time to time to reflect changes to our practices or for legal reasons.
Contact
If you have any questions about this Privacy Policy or how your data is handled, please contact us.